Currently, applying for a Jasper Cash Back Mastercard® is by invitation only.Learn More
Applying for a Jasper Cash Back Mastercard®

What information will I need to provide?

To apply for Jasper, you must provide personal and financial information to help us verify your identity:


  • Full legal name, birthday, and residence address 

  • Email address 

  • Social Security Number  (if you do not yet have an SSN, you may apply, but will be required to provide your SSN within 60 days of card activation, if approved)

  • Estimated annual income and monthly housing payment 

  • Other personal information 


To help us assess your financial situation, we may also ask you to link a checking account from a U.S. financial institution where you receive your income.

What documents do I need to apply?

US citizens and permanent residents (green card holders) can apply using Plaid verification. If you prefer not to use Plaid or if your financial institution is not available within the Plaid system, in some cases you may be permitted to upload proof of income such as a recent payslip instead. For work visa holders, we will require your passport, work visa, and proof of income.

Do I need a bank account to apply?

It depends. Many Jasper applicants are asked to link a bank account during the application process, as part of the financial review step. If you are one of these applicants, you will need a bank account to complete your application. Rest assured, the connection will be handled securely through Plaid, and Jasper will not be able to access your bank credentials at any time. If you prefer to complete the financial review step without linking your bank account, you may upload your financial documents to Jasper instead. Be aware, this may add extra time to your application review.

What criteria does Jasper consider in reviewing my application? Does my credit score matter?

As part of your Jasper application, our models take into account multiple data points to assess creditworthiness and review your application. We review credit history (Jasper uses TransUnion and other credit bureaus) for most applicants, but this is only one factor among many that we consider. Other data points include credit score, income, and employment history.

Will you run a hard inquiry with the credit bureaus when I apply for the card?

Yes. For most applicants, we will run an inquiry with the credit bureaus. However, Jasper is not a typical credit card company. We understand that you are more than just your credit score. That’s why we designed our proprietary underwriting model to see the big picture. Our superior risk model allows us to consider even applicants with a limited credit history. For these applicants, we will look at other factors such as income and employment history instead of credit history to get a fair view of the applicant’s financial picture.

I am in the midst of applying, but am nervous to upload such sensitive personal information. Is it safe?

We know how important your privacy and security are. We protect all our users' information with the utmost security measures. Rest assured that all documents uploaded are encrypted, and all data is safely stored.

Why does Jasper use Plaid for the financial verification step? Is it safe?

Plaid is a trusted industry leader that powers financial apps like Venmo and Chime. Jasper uses Plaid because for many of our applicants, Plaid makes the income verification step of the application easy and quick.


You can rest assured, connecting your bank account to your Jasper application through Plaid is safe. Plaid is connected to 15,000+ financial institutions, ranging from big banks to small credit unions, and securely encrypts all your information. And Plaid never shares your bank credentials with Jasper. We never see your bank login or password.

When I try to link my bank account, I get the error message, “username/password error.”

If you are having trouble signing into your bank account, try troubleshooting as follows. 


1. Double check that you are selecting the correct financial institution when you link to Plaid. Many financial institutions have similar names. 

2. Confirm the username and password are correct by logging into your financial account directly, and ideally from a secure web browser rather than a mobile app. Sometimes, when you log into your financial account on a web browser, your financial institution may have additional prompts for you to complete before you can access your data, and those prompts may be what’s preventing Plaid from accessing your data.

When I try to link my bank account, I get the error message, “couldn’t connect to your financial institution.”

This error message can happen for a variety of reasons, usually minor issues that resolve quickly on their own. Please try connecting your bank account again later. Rest assured, when you return to your Jasper application, you’ll be able to pick up right where you left off.

I was approved for my Jasper Cash Back Mastercard®! When should I expect it to arrive?

If you’re already in the U.S. or moving in the upcoming 10 days, we’ll ship your card within 2 business days of approval. Then you can expect to receive it within an additional 7-10 business days.


If your expected move date is more than 10 days away, you will be notified 10 days prior to your expected move date prompting you to confirm your shipping address. Please note that cards can only be shipped to a valid U.S. address and can only be activated from within the United States.

Why was my Jasper application declined?

When we consider an application for Jasper, we take into account multiple data points and generate a score, in order to make sure our customers can afford the offered credit line. If your Jasper application was declined and you would like more information about this decision, contact support@jaspercard.com.

Got a Question?

Here's what people usually ask when they discover Jasper

General

What is the Jasper Cash Back Mastercard® and is it right for you?

Applying for a Jasper Cash Back Mastercard®

Applying for a Jasper Cash Back Mastercard® is easy and quick!

Payments and Building Credit

The Jasper Cash Back Mastercard®’s unique features can help you build and maintain strong credit.

Rewards

The Jasper Cash Back Mastercard® offers up to one of the highest cash back rates available in the country!

Currently, applying for a Jasper Cash Back Mastercard® is by invitation only.

If you were referred to Jasper by a friend, please use your friend’s referral link to start your application.

Thank you for your interest in Jasper!