Questions you might have

Now that my account is closed, do I still have to pay my balance?

You are still responsible for paying the balance on your Jasper credit card. Please make at least your minimum monthly payment by your due date in order to avoid late fees or adverse credit reporting.

How do I make payments?

Payments can still be made via the Jasper mobile app or via check or money order. To make a payment in the mobile app, log in, tap the Payment tab, then follow the prompts.

To mail a payment, address it to:


PO Box 1258

Commerce, GA 30529

What happens if I don’t make a payment?

You will be charged a late fee of up to $27 if you do not pay at least your minimum payment on time. You may also be reported to Transunion, Experian, and Equifax as late.

How long do I have to pay back my balance?

Your monthly statement will indicate the amount of time to pay off your balance by paying the minimum due.

Under your cardholder agreement, a minimum payment equal to the greater of (a) $25 or (b) the sum of 2% of the new balance, plus interest, plus fees and plus any amount that is past due will be due each month until your account is paid in full. 

You may choose to pay off your balance in full, or to pay more than the minimum due each month at any time. As long as you pay the minimum payment each month, your account will be in good standing.

[Reference: Cardholder Agreement]

How does this impact my credit score?

Credit scores are impacted by a variety of factors, and we are unable to determine what impact this may have on your individual credit score. If you have questions about how your credit score may be impacted, we would encourage you to contact the credit reporting agencies directly. Jasper reports to all three major consumer reporting agencies: TransUnion, Equifax, and Experian.

TransUnion phone number: 1-833-395-6938

Equifax phone number: 1-888-378-4329

Experian phone number: 1-888-397-3742

Can I appeal the decision to close my account?

No. The decision to close your account is final, and it is happening to all Jasper card accounts, across the board. We apologize for any inconvenience this may cause you.